At IntellectSpace, we are committed to
protecting your privacy. You can be our customer without giving us any
information about yourself. But sometimes we do need information to provide
services that you request. This Privacy Policy (“Policy”) provides you with
information concerning our practices and procedures as they relate specifically
to 1) information we collect about our customer and 2) the customer’s
proprietary data that we collect, integrate, analyze, deliver and destroy.
If you have additional questions or would like further information on this
topic, please feel free to write to us at info@intellectspace.com.
By reviewing this Policy agreement and becoming IntellectSpace customer, you are
accepting the practices described herein. We may update this Policy from
time to time, so please check back with us periodically or during the renewal of
your services.
General Customer Information
1.
Collecting
your Personal Information
IntellectSpace does not collect any
personal information about you unless you choose to provide it to us
voluntarily. We define “personal information” as information that
personally identifies you or allows us to contact you. Such information
might include your phone number, name or email address. Generally, this
information is requested when requesting information about or purchasing
IntellectSpace products and services. If there is information you do not
want to share with us, please do not provide the information to us.
Once you’re a customer of IntellectSpace, we’ll provide you with your User ID
and password so that only you can access your solution or services. Your account
information is secure and is accessible by using a password that you select.
Do not share your password with anyone.
2.
Use of
your Personal Information
If you do provide us with personal
information, we will only use it for the purposes described at the time of
collection. Specifically, we may use your personal information in the
following ways: (1) to deliver your solution and services to you; (2) to
update your solution and services; and (3) to alert you to product upgrades,
updated information and other new services from IntellectSpace.
IntellectSpace will not sell, license, transmit or disclose your personal
information outside of IntellectSpace or its affiliates without notice to you
unless (1) you expressly authorize us to do so, (2) it is necessary to allow our
service providers, representatives, or agents to provide services for or to us,
(3) it is necessary to provide our products or services to you, (4) it is
disclosed to entities that perform marketing services on our behalf or to other
entities with whom we have joint marketing or other agreements, (5) it is
necessary or we deem it appropriate in connection with a sale of all or
substantially all of the assets or business of IntellectSpace, a sale of stock
or equity interests of IntellectSpace, or the merger of IntellectSpace into
another entity or any consolidation, share exchange, combination,
reorganization, or like transaction in which IntellectSpace is not the survivor,
(6) it is necessary to protect and defend the rights or property of
IntellectSpace, (7) it is necessary to act in urgent circumstances to protect
the personal safety of IntellectSpace customers, or (8) otherwise as we are
required or permitted by law.
3.
Promotional Emails
IntellectSpace may send you e-mails
with promotional offers, special event information, sales notifications or other
messages only if you opt-in to receiving such e-mails at
www.IntellectSpace.com. If you would no longer like to receive such
e-mails from us, please follow the "Unsubscribe" instructions at the end of each
email or contact us at unsubscribe@intellectspace.com.
Your e-mail address will be removed from our marketing list. Please allow
us a reasonable period of time in order to satisfy your request, as some
promotions may already be in process.
4.
Email
IntellectSpace appreciates your
questions and comments about our solution and services and welcome your email
messages to mailboxes listed on our website or to your representative. We
will share your messages with those within and outside our organization that may
be able to address the issues contained in your message. We will keep a
copy of your message until we have had an opportunity to address your concerns.
We may archive your message for a certain period of time or discard it, but your
email message will not be used for any other purpose.
5.
Access to
your Personal Information
IntellectSpace will provide you with
the means to ensure that your personal information is correct and current. If
you are a customer or user of our website, you may submit updated information at
any time. Registered users can view and edit personal information they
have already given us on our website. All users can subscribe or
unsubscribe to IntellectSpace email newsletters and blogs.
We require you to enter
your password for security purposes before you update your email address, user
name, password, and/or your security question and answer. If you change your
email address, we send an email to both your old and new email addresses.
6.
Security
of your Personal Information
IntellectSpace restricts access to
personal information collected about you at our website to our employees, our
affiliates' employees, those who are otherwise specified in this Policy, or
others who need to know that information to provide services to you or in the
course of conducting our business operations or activities. While no website can
guarantee security, we maintain appropriate physical, electronic, and procedural
safeguards to protect your personal information collected via the website.
We protect our databases with various physical, technical and procedural
measures and we restrict access to your information by unauthorized persons.
We also advise all IntellectSpace employees about their responsibility to
protect customer data and we provide them with appropriate guidelines for
adhering to our company's business ethics standards and confidentiality
policies. Inside IntellectSpace, data is stored in password-controlled
servers with limited access. Please find more details in the technology and
security specifications below.
7.
Links to
Other Websites
For your convenience, we may provide
links to other websites and web pages that we do not control (such as LinkedIn).
We cannot be responsible for the privacy practices of any websites or pages not
under our control and we do not endorse any of these websites or pages, the
services or products described or offered on such sites or pages, or any of the
content contained on those sites or pages.
ProspectVisual is a relationship mapping solution built by IntellectSpace Corp.
that helps Customers discover how their organizations are mutually connected to
prospective targets that they wish to reach.
To determine the mutual connections or “Warm Paths,” ProspectVisual
analyzes the Customer’s existing connections
and their relationship networks.
Once Warm Paths are determined for a given Customer, the data is stored
securely and is made available to authorized representatives of the Customer in
downloadable, interactive or integrated formats. Under no circumstances is the
proprietary Customer data ever shared with other customers of ProspectVisual or
otherwise made available to anyone except for authorized representatives of the
Customer or IntellectSpace.
For a
successful implementation, ProspectVisual requires integration with Customer’s
contact data. This integration
enables ProspectVisual to analyze the Customer’s immediate and extended network
of relationships, and identify opportunities for warm introductions to new
prospects.
The
simplest method of integration of Customer contacts is by compiling a
comma-separated value (CSV) formatted list of records.
At minimum, each record in the CSV list of contacts should contain name,
title and his / her employer in separate columns. No additional information,
such as financial information or contact information is necessary for
integration. IntellectSpace will take multiple steps to ensure that Customer’s
contact records will be stored securely and separately, and be protected from
unauthorized access.
For each
record in the received Customer contact file, ProspectVisual will attempt to
look up additional information such as business affiliations and professional
networks from web sources. ProspectVisual employs web crawlers, Natural Language
Processors, and unstructured data parsers to compile rich biographical and
relational database of professional affiliations from public sources, such as
news articles, press releases, LinkedIn profiles, SEC filings, and web
biographies.
Once
Customer contacts are extended with additional professional affiliations and
relationship networks, ProspectVisual conducts comprehensive analysis of their
networks and interconnections.
As a result of such analysis, ProspectVisual determines which of the contacts
know each other, and identifies Warm Paths to prospective target opportunities.
Results
of the Warm Path analysis are reviewed by IntellectSpace analysts, securely
stored and made available to authorized representatives of the Customer.
Results
of the ProspectVisual analysis are securely delivered back to the Customer by
one of the following methods:
·
Password-protected and SSL-enabled ProspectVisual Web Interface
·
Packaged
and compressed into a CSV formatted report and delivered by email or secure FTP
connection
·
Integrated back into Customer’s CRM or contact management database
Upon
termination of the Customer engagement, IntellectSpace follows rigorous
procedures to delete all Customer data from its databases, backups,
repositories, and email archives.
Changes to this Policy
IntellectSpace may update this Policy
at any time and from time to time. The most recent version of the Policy is
reflected by the version date located at the bottom of this Policy.
Regulations and Compliance
IntellectSpace is in compliance with all US and European laws pertaining to data
security, data protection and transfer of data, including Safe Harbor, Gramm
Leach Bliley Act, Sarbanes Oxley Act, and Identity Theft Penalty Enhance Act of
2004.
How to Contact Us
If you have any questions about this
Policy or would like to learn more about how we protect privacy, please write to
us at IntellectSpace Corporation, 133 Queen Anne Avenue North, Suite 100,
Seattle, WA 98109 or at info@intellectspace.com.
Last
Updated: March 15, 2012
Effective Data: September 2003
IntellectSpace Safe Harbor Privacy Notice
IntellectSpace complies with the U.S.-EU Safe
Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the
U.S. Department of Commerce regarding the collection, use, and retention of
personal information from European Union member countries and Switzerland.
IntellectSpace has certified that it adheres to the Safe Harbor Privacy
Principles of notice, choice, onward transfer, security, data integrity, access,
and enforcement. To learn more about the Safe Harbor program, and to view
IntellectSpace’s certification, please visit http://www.export.gov/safeharbor/.
IntellectSpace Safe Harbor Privacy Notice
We at
IntellectSpace respect your concerns about privacy and value the relationship we
have with you. IntellectSpace and affiliates have certified that they abide by
the Safe Harbor privacy principles, as set forth by the United States Department
of Commerce, regarding the collection, storage, transfer, use and other
processing of job applicant, consumer, customer, supplier and other Personal
Data (as defined below) transferred from the European Economic Area ("EEA") and
Switzerland to the United States.
For purposes of
this Notice, "Personal Data" means information that (i) is transferred from the
EEA and Switzerland to the United States, (ii) is recorded in any form, (iii) is
about, or relates to, an identified or identifiable job applicant, consumer,
customer, supplier or other individual, and (iv) can be linked to that job
applicant, consumer, customer supplier or other individual. This Notice outlines
our general policy and practices for implementing the Safe Harbor privacy
principles for Personal Data.
IntellectSpace's
practices regarding the collection, storage, transfer, use and other processing
of Personal Data comply with the Safe Harbor principles of notice, choice,
onward transfer, access, security, data integrity, and enforcement and
oversight.
1.
Notice
We notify our job applicants, consumers,
customers, suppliers and others located in the EEA and Switzerland about the
purposes for which we collect and use Personal Data, the types of third parties
to which we disclose the information, the choices job applicants, consumers,
customers, suppliers and others have for limiting the use and disclosure of
their information, and how to contact us about our practices concerning Personal
Data.
When we receive Personal Data from our subsidiaries, affiliates or other
entities in the EEA and Switzerland, we will use and disclose such information
in accordance with the notices provided by such entities and the choices made by
the individuals to whom such Personal Data relates.
2.
Purpose of
Collection and Use of Personal Data
IntellectSpace collects certain Personal Data such as name, company,
title, email address, and telephone number. We do not collect sensitive Personal
Data of consumers, customers or suppliers, such as information about medical or
health conditions, racial or ethnic origin, political opinions, religious or
philosophical beliefs, trade union membership or other sensitive information as
defined by the Safe Harbor framework.
We use Personal Data of consumers, customers, suppliers and others (i) to
respond to your requests, (ii) to evaluate the quality of our products and
services, (iii) to communicate with you about our products, services and related
issues, (iv) to notify you of and administer offers, contests, sweepstakes and
other promotions, and (v) for internal administrative and analytics purposes and
to comply with our legal obligations, policies and procedures.
3.
Choice
IntelleceSpace shares Personal Data with
its service providers. With respect to Personal Data we share with other third
parties, we provide job applicants, consumers, customers, suppliers and others
located in the EEA and Switzerland with an opportunity to opt-out of such
sharing. Please email to
unsubscribe@intellectspace.com is you would like to opt-out. We do not use
Personal Data for purposes incompatible with the purposes for which the
information was originally collected without notifying the relevant consumers,
customers, suppliers and others of such uses and offering an opportunity to
opt-out.
In addition, we may
disclose Personal Data (i) if we are required to do so by law or legal process,
(ii) to law enforcement authorities or other government officials based on an
enforceable government request or as may be required under applicable law, or
(iii) when we believe disclosure is necessary or appropriate to prevent physical
harm or financial loss or in connection with an investigation of suspected or
actual illegal activity.
4.
Onward
Transfer of Personal Data
We may share Personal Data with service
providers we have retained to perform services on our behalf. We require service
providers to whom we disclose Personal Data and who are not subject to laws
based on the European Union Data Protection Directive or the Swiss Federal Act
on Data Protection, as applicable, to either (i) subscribe to the Safe Harbor
principles or (ii) contractually agree to provide at least the same level of
protection for Personal Data as is required by the relevant Safe Harbor
principles. If the third party does not comply with its privacy obligations,
IntellectSpace will take commercially reasonable steps to prevent or stop the
use or disclosure of Personal Data.
5.
Access to
Personal Data
IntellectSpace provides job applicants,
consumers, customers, suppliers and others with reasonable access to the
Personal Data maintained about them. We also provide a reasonable opportunity to
correct, amend or delete that information where it is inaccurate. We may limit
or deny access to Personal Data where providing such access is unreasonably
burdensome or expensive under the circumstances, or as otherwise permitted by
the Safe Harbor principles. To obtain access to Personal Data, job applicants,
consumers, customers, suppliers and others may contact IntellectSpace as
specified in the "How to Contact Us" section of this Policy.
6.
Security
IntellectSpace maintains reasonable
administrative, technical and physical safeguards to protect Personal Data from
loss, misuse and unauthorized access, disclosure, alteration and destruction.
7.
Data
Integrity
IntellectSpace takes reasonable steps to
ensure that Personal Data collected by IntellectSpace is relevant for the
purposes for which it is to be used and that the information is reliable for its
intended use and is accurate, complete and current. We depend on our job
applicants, consumers, customers, suppliers and others to update or correct
their Personal Data whenever necessary.
8.
Enforcement and Oversight
IntellectSpace has established procedures
for periodically verifying implementation of and compliance with the Safe Harbor
principles. We conduct an annual self-assessment of our practices with respect
to Personal Data to verify that representations we make about our Personal Data
privacy practices are true and that related privacy policies have been
implemented as represented.
Job applicants,
consumers, customers, suppliers and others residing in the EEA and Switzerland
may file a complaint with our Legal Department in connection with
IntellectSpace's processing of their Personal Data under the Safe Harbor
principles. If the complaint cannot be resolved though our internal process, we
will cooperate with JAMS under the JAMS International Mediation Rules. We will
take steps to remedy any problems arising out of a failure to comply with the
Safe Harbor principles.
How to Contact Us
If you have any questions about this
regarding our Safe Harbor Privacy Policy or our practices concerning
Personal Data, please write to us at
IntellectSpace Corporation, 133 Queen Anne Avenue North, Suite 100, Seattle, WA
98109 or at info@intellectspace.com.
Amendment
The IntellectSpace Safe Harbor Privacy Notice may be amended from time to time
in compliance with the requirements of the Safe Harbor principles.
Appropriate notice will be given concerning such amendments.
This Safe Harbor
Privacy Notice was last updated and posted on March 15, 2012.